Family Satisfaction Measurement
Do you really know how well your firm is serving your families?
Funeral Research & Insight offers an easy and cost-efficient solution to measure family satisfaction with surveys online, mailed, and with mobile devices in English, Spanish, and other languages.
- We provide a custom and very cost-efficient solution for obtaining the information you need most.
- We have programs for funeral homes, combos, and cemeteries.
- Surveys are tailored to your specific business concerns, so you have the information needed to make confident operational decisions. And, you also have input on the questions asked.
- If desired, we can provide deeper analyses with your survey data, i.e., satisfaction for the various service types, case type, family relationship, etc., and we can also determine the relationship between sales and satisfaction, or any other data variables.
You will be able to view the results in real-time by arranger, location, etc., and track your firm’s performance over time.
Contact us today for more information:
Phone: (317) 865-1413
Email: rose@funeralresearch.com